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Day Care Policies & Procedures
A $50.00 non-refundable annual registration fee is due at the time that registration forms are first submitted and then again on February 1st of each year. A one week tuition deposit is also required at the time of registration and will be refunded if a two week notice is given at the end of service.
Tuition is to be paid on Monday of each week. Unless prior arrangements are made, a late fee of $10 will be enforced each day thereafter. There will be a $25 charge for any returned checks and if more than two checks are returned, cash or cashier's check will only be accepted.
The weekly tuition is based on a full time bases only. There are no discounts to weekly tuition rates due to child illness, child vacation, and center closings because of holidays or emergency weather closings.
Families with two or more full time children will receive a $20 discount to weekly tuition
Teachers leaving for the summer will have a one week holding fee which will be due before the child is to leave for the summer and is non- refundable.
If an account becomes two weeks past due, child care services will be terminated. The child can be re-enrolled into the center upon full payment of the account.
Please conatct Wonder Land Enrichment Center for Tuition Rates.
Wonder Land Enrichment Center participates in the USDA food program. We provide breakfast, lunch, and snack. All meals are well balanced and based on the guidelines established through the USDA. Meals are planned a week at a time and menus are available to the parents upon request. Menus will be posted weekly in the lobbies and classrooms. Wonder Land will provide certain formula and baby food under this program. If you choose to use a different brand of formula or baby food, then it will be the responsibility of the parents to provide such food. Parents of infants are responsible for providing bottles that are labeled with their child's name. Any allergies to foods must be noted on the child's file and we will do our best to accommodate your child. Milk alternatives are available with a doctor's note.
Emergency or Disaster Plan:
Wonder Land Enrichment Center shall have readily available a chart describing first aid/ emergency medical treatment techniques. Emergency telephone numbers shall be available by specific telephones. Fire drills will be conducted once a month. This is so the children feel at ease should this occur. If we have to evacuate our school because of a natural disaster our alterative location will be at the Stuart Hall Elementary School gymnasium for Wonder Land and SVOE for Little Wonders. We will notify all parents immediately if this should take place and children shall be picked up promptly. In the case of an extreme emergency, Wonder Land Enrichment Center has permission to transport children in a vehicle without a car seat due to urgent evacuation. Please note that if walking to our destination is a safer method, we will do such.
Insurance and Claims:
Wonder Land Enrichment Center makes every effort to ensure the safety of your child. Unfortunately accidents may occur. The attending teacher will file an accident report on each occurrence. In case of a serious injury, we will make every effort to notify the parents immediately. If the parent cannot be reached and emergency care is needed, medical personnel will be called before or after notification (seriousness of injury pending).
Reporting Suspected Child Abuse and/or Neglect:
The staff at Wonder Land Enrichment Center, Inc. is required by the state of Virginia to report any and all instances of suspected child abuse and/ or neglect. When a staff member has the information or the evidence of suspected child abuse and/or neglect. the director is informed and Child Protective Services will determine what action will be taken.
Illness and Infection Control:
It is inevitable that children will get sick, no matter where they are. As children begin to have contact with the world around them, they are exposed to viruses and bacteria that are foreign to their bodies. This is the way they build up immunities. We cannot shield a child completely from the outside world. However, we do want to protect a child from unusually high exposure to germs all at once.
In a child care setting children come into contact with groups of other children outside their families; children can help spread germs rapidly. For this reason, the staff here will take constant precautions to prevent the spread of disease. Many childhood illnesses are contagious. They are exposed to germs which may be spread in several different ways like coughing. sneezing and runny noses. With helpful hand washing training (which we try to do with all age groups and employees) we can keep the spread to a minimum. You as the parents can help in our efforts to keep your child healthy. We ask you to cooperate in the following:
The parents will be notified by phone and on WHSV TV3 of any emergency situations that arise and told a location to retrieve their child.
The custodial parent has the right to me admitted to the center as required by 63.2-1813 of the Code of Virginia.
Parents must give written permission for the trained staff member to administer medication to their child by completing an Administration of Medication Form. This staff member is MAT trained. Prescription drugs and other medication must be properly labeled with the child's name and dosage. All medication will be kept in a locked location that is inaccessible to the children.
Withdrawal Notice and Termination:
A two week written notice must be given prior to withdrawal of your child. Parents are financially responsible for all unpaid fees incurred up to and including the week the withdrawal notification is given. Your deposit will be used toward your child's last week at Wonder Land. If a situation arises and your child's services are terminated, your deposit will be lost. Wonder Land has sole discretion to terminate a child's services at any time they feel fit.
Your child's papers, crafts, teacher correspondence and important school notices will be places in your child's assigned cubby. We ask that you take them home daily and review them with your child. If you have any concerns, comments, or suggestions; feel free to speak to your child's teacher or make an appointment and they can call you at a time that is convenient for both parties. There will be scheduled parent/ teacher conferences twice a year. You may make an appointment to discuss your child's progress. At this time the teacher will have records used to assess your child's performance and will review them with you.
We have found that bringing toys from home may cause conflict between children and often causes distress during the day and at pick up if the items cannot be located or become broken. Therefore, we ask that you not allow your child to bring toys to school. The only exception is teacher requested or Show and Tell.
Children should be dressed in washable clothing that is suitable for participation in indoor and outdoor activities. It is of great importance that your child be dressed appropriately in order to participate fully in the activities planned for them. Please provide a complete change of clothing at all times for use in emergencies. All clothing and personal items must be labeled with your child's name. We are not responsible for any items not labeled.
Parents of infants are required to provide diapers, diaper wipes, a blanket, two changes of clothes, and five bibs. These items need to be labeled with your child's name. The bibs provided will be kept at the center and washed by the center.
When toilet training begins, a minimum of six training pants and at least two sets of clothes must be maintained at the center.
We celebrate birthdays during afternoon snack time. When planning for this special day, please remember that the children are small people. We prefer that you send cookies, miniature cupcakes, or a fun, nutritional snack. These are easier to handle and are welcomed by the children as a special treat. Your child's teacher will add special stories, songs. candles. and so forth, to make this a special time for your child.
Wonder Land Enrichment Center will try to prevent situations that require discipline. We encourage children of comparable size and ability to work out their own solution. We encourage shy children to stand up for themselves and we encourage aggressive children to verbalize their emotions. We encourage all children to use words to express their emotions and desires. We will be alert to situations and attempt to foresee and forestall trouble. We will redirect an uncooperative child to another activity. In an extreme situation where a child can't be calmed or he/she is causing harm to another, they will be calmly removed to another area away from other children. She/he will be spoken to calmly and respectfully in a safe environment for 2-5 minutes (time to renew feelings). Our purpose is to help the child. No child abuse or neglect will be tolerated by Wonder Land Enrichment Center Inc. No discipline techniques shall be harmful or hurtful toward the child.
Biting is a natural development stage that many children go through. It is usually temporary and is a reaction to other issues such as teething, frustration. fatigue, etc. The safety if your child is of primary concern as well as their development We will establish a rule at our center the "we do not bite people." We will encourage the child to use their words to signal what they are trying to say. We will maintain close supervision of those children who we know exhibit this behavior. Parent conferences may be requested to get parental input on the situation. Both parents will be notified via an incident report of the event.
Social Services Accounts:
Wonder Land Enrichment Center does work with the Department of Social Services Child Care Assistance. Family discount does not apply to Social Service Accounts. Parents are responsible for paying their co-pay set in place by Social Services by the end of every month. If this payment is not received by this time, care will be discontinued and Social Services will be notified of ended care due to the lack of payment.
Wonder Land Enrichment Center has a VA- ECC card machine. Parents are responsible for using the VA-ECC card to check in and out their children. This is how payment is made for child care that is received through the Department of Social Services. If you need assistance operating this machine please see office personnel for assistance.
Parents are responsible for paying the difference between our rates and the rates that Soda I Services will pay for services.
Wonder Land Enrichment Center is open from 6:30 am to 6:30 pm, Monday through Friday. We observe 10 holidays: New Year's Eve, New Year's Day, Good Friday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Friday after Thanksgiving, Christmas Eve, and Christmas Day. If the holiday falls on Saturday, we will observe it on Friday. Likewise, if it falls on a Sunday, we will observe it on Monday.
For the safety of your child, we ask that you carefully complete the application forms. Anyone authorized by you to pick up your child must be noted and identified to us. We encourage the use of a code word and will ask for identification when releasing children. If there is a legal order involving custody of the child. Please provide us with a copy of the order. If your child has not departed by 6:30pm (closing time), you will be assessed an additional fee of $5 for every 5 minutes that you are late. If your child is not picked up by 8:00 pm. The Department of Social Services will be notified.
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